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CECID Provides Professional Support Services for Hermes and ebMail

Hong Kong SAR, Peoples Republic of China – 13 December 2004 – Center for E-Commerce Infrastructure Development (CECID), The University of Hong Kong (HKU), the core developer of Hermes and ebMail, announced that it will provide support and training services for these two open-source ebXML software. Since their release to ( in 2002, Hermes and ebMail have recorded 10,000+ downloads by developers from over 80 economies, and many installations have been successfully deployed in production in public and private sectors. From time to time, CECID has received requests for technical support on installation and enhancements as well as training services.

Besides the present channels of the active mailing lists, technical professionals of end-user organizations can now also contact CECID directly when they need help with deployment of Hermes or ebMail. OEM/ISVs who need assistance with incorporation of these open-source software into their products can readily access Hermes and ebMail developers. Different support packages covering installation, connectivity, integration, enhancement and plug-ins development are available to cater to different needs. Visit to learn more about the support.

Hermes is an electronic document exchanging server based on an open e-business messaging standard (OASIS ebXML Messaging Service v.2.0). It provides a standardized, reliable, and secure infrastructure for enterprises to exchange business data traditionally provided by EDI (electronic data interchange) but on the Internet and at a low cost affordable by small and medium enterprises. Awards won by Hermes include Merit of Certificate of the 6th HK Computer Society IT Excellence Awards 2004 and Merit of Certificate of the Asia-Pacific Information and Communications Technology Awards (APICTA 2004). Certified by the ebXML Asia Committee for its interoperability, Hermes is donated to the ebXML development community, and released under the Academic Free License.

ebMail is a desktop e-mail client which helps organizations, small-and-medium-sized enterprises (SME) in particular, to engage in B2B e-commerce activities. This lightweight toolkit enables trading partners to exchange business documents cost-effectively through email, or ebXML Message Service (ebMS) over Simple Mail Transport Protocol (SMTP). ebMail is a trimmed-down ebMS handler which does not require any application server software and dedicated Internet connection to use ebXML. It allows a user to compose electronic documents offline through graphical user interface (GUI), and send and receive documents when the user is connected to the Internet. ebMail is available also at and released under the Academic Free License.

About CECID (
Established in January 2002, Center for E-Commerce Infrastructure Development (CECID) at the University of Hong Kong conducts e-commerce research and development with the vision of helping organizations increase their competitiveness in the global economy. CECID develops e-commerce enabling technologies, participates in important international e-commerce initiatives, supports e-commerce standardization for Hong Kong and the Asia Pacific Region, and transfers e-commerce technology and skills to the community. With projects primarily funded by the Hong Kong Government's Innovation and Technology Commission, CECID is an active member of OASIS and the ebXML Asia Committee. The Center also collaborates with a number of lead technology users in the Asia-Pacific Region on turning R&D results into real-life business applications. CECID's contributions to the community include its code donation of Hermes and ebMail to freebXML ( and the production of an in-depth design and management guide on XML Schemas for the Hong Kong Government. CECID is currently developing a plug-and-play Internet appliance for secure and reliable transmission of electronic documents based on ebXML / Web Services.

PR Contacts for Press and Analysts
Dorris Tai (
Business Manager
Center for E-Commerce Infrastructure Development (CECID)
Dept. of Computer Science
The University of Hong Kong
Tel: +852 2859 2818
Fax: +852 2547 4611

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